Jade & Plum
Contact & customer information
Updated 2026-09-25
Use this page to find the available support details and prepare a clear product, order or privacy question. Orders and payments are not open. The collection and prices are a preview; this page does not activate a purchase or promise a delivery service.
Available contact details
No public customer-service channel or submission form is available in this preview. You cannot submit a message, start a live chat or make a privacy request through this page.
Do not send money, identity documents, card numbers, passwords or verification codes using details taken from product photographs, another store or an unverified social profile.
Preparing a product question
Identify the product and selected option, then say which measurement, material or included part you want to clarify.
Keep a note of the item page and selected option. If a support route becomes available, ask about a specific missing detail instead of assuming that a similar product or photo establishes the answer.
Orders, returns and correspondence
This preview accepts no orders. For a purchase made elsewhere, use that seller’s order confirmation and support route; this brand’s preview cannot authenticate or amend it.
A registered office, public correspondence address and returns warehouse have different purposes. No address should be used for parcels unless the actual seller’s return instructions authorize it.
Privacy and browser questions
The Privacy and Cookie pages describe browsing information, available purchase features and device controls. Use the support details below where available; those pages do not contain a separate submission form.
Customer service
No public customer-service email, telephone number or contact form is provided in this preview. There is currently no store support channel through which to submit a product question, personal information or a privacy request. Check this page for any future support details.
Support hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day..
Correspondence address: 615 Columbia Street, Bellingham, WA 98225. Use this address only for its stated purpose; it is not a return destination unless the return instructions expressly say so.
615 Columbia Street, Bellingham, WA 98225
Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day.
Order cutoff: 3:00 p.m. Eastern Time, Monday through Friday
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